Return Policy

Thank you for shopping at kceline.
We are dedicated to ensuring the satisfaction of our customers.
Please review our return policy below.

Refunds/Exchanges:
Returns are available if initiated within 3 business days of receiving your package.
for STORE CREDIT ONLY.

Please email us within 3 days of delivery to request the return.
Any claims made after 3 business days will NOT be accepted.
Shipping and handling fees are non-refundable

All items must be returned in their original, unused, and unopened condition, including packaging. We cannot accept items that have been worn or altered.

Please contact our customer service team
kceline10314@gmail.com to initiate an exchange.

How to Initiate a Return:
To initiate a return, please contact our customer service team at customer-service kceline10314@gmail.com
Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.

Non-Returnable Items:
Certain items are non-returnable, including personalized products, earrings & perishable goods.
Please check the product description for any specific return restrictions.

Cancellations:
If you would like to cancel your order, please contact us immediately.
Once an order has been shipped, cancellation is no longer possible.

Contact Us:
If you have any questions or concerns regarding our return policy, please contact our customer service team at customer

kceline.com
Email: kceline10314@gmail.com

Thank you for choosing Kceline! We truly value your support and are dedicated to ensuring that your shopping experience is not only enjoyable but also memorable. We can’t wait to serve you!